Pre - Order's

A pre-order refers to placing an order for an item that is not yet available for delivery, with the intention of having it shipped to you once it arrives in Australia. Pre-orders typically pertain to our best-selling products, which tend to sell out quickly. Given limited space on containers, we can only import a select quantity, which makes pre-ordering a popular product an advisable step to secure it.

Our next container is scheduled to arrive in October 2023, and pre-orders for this shipment are currently open. However, please note that the delivery ETA is tentative and subject to slight changes.

PRE ORDER DISCOUNT- is not to be used with any other discount codes, it is 30% off any additional codes have been locked but in the event it does work you wioll be asked to make up the difference as you may only have one Discount at a time. 

Shipping lead times are beyond our control, and the ETA refers to when we expect containers to arrive at our warehouse, not the expected delivery estimate to customers. For delivery estimates, please refer to our Shipping Policy.

For payment, all pre-orders require full payment, and shipping charges are applied during checkout. We offer secure payment options on our website for your convenience.

You can select Pick up , And we can calculate the shipping for you once it arrives. 

In the event that you wish to cancel a pre-order, please note that a 20% restocking/Booking fee applies.

This fee is due to limited stock availability and the product's potential to sell out. as well as the space it is booked in that takes up inside a container.

We advise checking all measurements before placing an order to ensure your satisfaction. Please note that custom-made orders are non-cancellable.

To cancel a pre-order, kindly contact our team via email at orders@tradertrove.com.au or call 0420872337 We understand that circumstances can change, and we will work to assist you in any way possible.

Please note that if you cancel an order after it has been shipped, shipping charges will apply as this process is handled by a third-party.

For further information on refunds and cancellations, please visit our Refund or Cancellation Pages.