DO YOU OFFER LAYBYS?
We do offer lay-bys with 60 day terms, however they must be organised in store only. If you wish to put an item on lay-by we require a minimum non refundable deposit of 25% of the total RRP. The goods remain the property of Trader Trove until the lay-by is paid in full. All deposits are non refundable and will be forfeited if the full payment is not received by the due date.
IS THE ONLINE STOCK THE SAME AS IN STORE?
Our online offering is just a small selection of the items we have for sale in store. Please visit us at 22 Christine Ave, Miami, QLD, 4220, Tuesday to Friday (between 9-5pm) Saturday (between 9-4pm) and on Sunday (10-3pm). Alternatively please contact us in store if you have a specific item in mind (or that you have seen on our social media) and we can process the order over the phone.
DO YOU SHIP FURNITURE?
Our rattan furniture is not the easiest to ship due to the bulky nature of a few of our larger pieces. We do offer shipping on just about all Items if the website does not allow it please call the store or You can click and collect via our online store or alternatively you can arrange shipping privately. We have a preferred local courier (Gold Coast based) who customers can organise and pay directly to upon delivery.
HOW MUCH IS SHIPPING FOR ONLINE GOODS?
We ship Australia wide and offer free shipping for all full priced rugs. Please visit our Shipping page for more information.
DO YOU ACCEPT RETURNS?
We certainly do! Please visit our Returns and Exchanges page for more information.
WHERE DO YOU SOURCE YOUR RUGS AND HOMEWARES?
Our range of homewares and lifestyle products come from far corners of the world and across the seas from exotic places such as Morocco, Turkey, India, Indonesia, China, Vietnam, Africa and beyond. Our local suppliers and artisans make many of their goods right here in Australia. We pride ourselves on Child Labour free goods, ethical sourcing and a focus on Fair Trade where possible.
WHERE DO YOU SOURCE YOUR RATTAN FURNITURE?
Our rattan furniture is handmade in Indonesia. Many pieces are designed right here in Australia and we work directly with artisans who sample and test the designs until they are perfect.
HOW DO I USE MY GIFT CARD OR DISCOUNT CODE?
After you have added all items to your basket please go to PROCEED TO CHECKOUT. You will see an option to enter a discount code/gift voucher which you can apply to receive the discount from the total. Please note, with regards to discount codes, you are only able to use one discount code per order.