DO YOU OFFER LAYBYS?
We do offer laybys with 30 day terms, however they must be organised in store only. If you wish to put an item on layby we require a minimum non refundable deposit of 25% of the total RRP. The goods remain the property of Trader Trove until the layby is paid in full. All deposits are non refundable and will be forfeited if the full payment is not received by the due date.
IS THE ONLINE STOCK THE SAME AS IN STORE?
Our online offering is just a small selection of the items we have for sale in store. Please visit us at 22 Christine Ave, Miami, QLD, 4220, Monday to Saturday (between 9-5pm) and on Sunday (9-4pm). Alternatively please contact us in store if you have a specific item in mind (or that you have seen on our social media) that we do not offer on the site as we can organise purchases over the phone for your convenience.
CAN I PURCHASE FURNITURE ONLINE AND CAN YOU SHIP IT AUSTRALIA WIDE?
Unfortunately you cannot purchase our range of furniture online. As rattan is fragile and can be damaged easily and many pieces bulky in nature we have chosen to keep our range for purchase in store only or alternatively you can arrange shipping privately and at your own responsibility to pick up at our retail location. We do take pre-orders online for collection in store only. We have a preferred local courier (Gold Coast based) who customers can organise and pay directly to upon delivery.
HOW MUCH IS SHIPPING FOR ONLINE GOODS?
We ship Australia wide and offer free shipping for all full priced rugs. We charge a $10 flat fee for all other items. Please visit our Shipping page for more information.
DO YOU ACCEPT RETURNS?
We certainly do! Please visit our Returns and Exchanges page for more information.
WHERE DO YOU SOURCE YOUR RUGS AND HOMEWARES?
Our range of homewares and lifestyle products come from far corners of the world and across the seas from exotic places such as Morocco, Turkey, India, Indonesia, China, Vietnam, Africa and beyond. Our local suppliers and artisans make many of their goods right here in Australia. We pride ourselves on Child Labour free goods, ethical sourcing and a focus on Fair Trade where possible.
WHERE DO YOU SOURCE YOUR RATTAN FURNITURE?
Our rattan furniture is handmade in Indonesia. Many pieces are designed right here in Australia and we work directly with artisans who sample and test the designs until they are perfect.
HOW DO I USE MY GIFT CARD OR DISCOUNT CODE?
After you have added all items to your basket please go to PROCEED TO CHECKOUT. You will see an option to enter a discount code/gift voucher which you can apply to receive the discount from the total. Please note, with regards to discount codes, you are only able to use one discount code per order.